Terms of Service

Acceptance of Terms

By accessing and using Solene Social ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

Description of Service

Solene Social is a Solene Social is an AI concierge that texts each of your creators from a dedicated number — keeping your brand close to its roster between campaigns. Every gift, request, and send is human-approved from The Desk.. The Service includes various tools and features designed to help you achieve your goals.

User Accounts

To use the Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Violate any applicable laws or regulations

Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

Content and Intellectual Property

You retain ownership of the content you create. By using the Service, you grant us a license to store, process, and deliver your content as necessary to provide the Service.

The Service itself, including all software, design, text, graphics, and other materials, is owned bySolene Social and protected by intellectual property laws.

Fees and Billing

Fees, billing, payment terms, and subscriptions are governed by the separate B2B Service Agreement or custom contract executed off-platform between you and Solene Social. Access to the Service is contingent upon remaining in good standing under the terms of such agreement.

Service Availability

We strive to keep Solene Social available 24/7, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any downtime or service interruptions.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Solene Social shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

Contact Information

For questions about these Terms of Service, please contact us at support@solenesocial.com